They are supposed to make washing better and more efficient, but those expensive front-loading washing machines also come with some big problems. In a KSEE 24 News Special Assignment, Stefani Booroojian looks at problems with keeping the machines themselves clean, a problem that can leave clothes smelling moldy.
The problems come from buildup of detergent, fabric softeners, and trapped in water that can lead to mold and must building up behind the rubber seals on the doors of the washing machines.
Hundreds of complaints have been lodged about the problems, and one major manufacturer has even settled class action lawsuits.
Service experts say the machines need to be cleaned every couple of weeks, and that users need to pay attention to instructions about the types and amounts of detergent and softeners to use with them.
Also, when not in use, the doors to the washers should be left open so that water does not build up inside, causing mold to grow.
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