Early Friday morning the Fresno County Sheriff’s Office Communications Center received a phone call on a non-emergency phone line from the CAL Fire Department in Tranquillity advising that the land-line 911 emergency management system in the community of Tranquility was down.
The telephone companies responsible for the land-line 911 emergency management system in the community of Tranquillity have been working to identify and correct the problem. In addition to working to fix the problem, technicians are currently working on redirecting the Tranquillity land-line 911 calls to connect with the non-emergency phone number (559-600-3111) in the Fresno County Sheriff’s Office Communications Center so emergency calls will be answered.
No timeline has been provided to the Sheriff Office and cellular 911 calls are working properly.
Anyone having problems connecting to 911 can call 559-600-3111, which is the non-emergency phone number for the Fresno County Sheriff’s Office.